Your trust matters to us. This Policy describes what information UniFreelancer collects, why we collect it, how we use and share it, and the choices you have. It applies to everyone who uses the Platform — clients, freelancers, and learners.
Defined terms are in bold, and you can jump to any section from the list.
01Overview
This Privacy Policy explains how UNIFREELANCER INC, doing business as UniFreelancer (“UniFreelancer,” “we,” “us”), collects, uses, shares, and protects information when you use our website, applications, and services (the “Platform”). By using the Platform, you agree to this Policy and to our Terms of Service.
02Information we collect
We collect information you provide, information generated as you use the Platform, and information from third parties.
- Account & profile. Name, email (including university email for verification), password, account type, photo, headline, bio, skills, languages, education and affiliation details, and portfolio links.
- Verification. Signals used to confirm a university affiliation, such as control of a university-issued email address.
- Listings & activity. Services, job posts, proposals, orders, reviews, messages, and Academy activity such as course progress and submissions.
- Payments. Transactions are handled by our payment processor. We receive limited details (such as amounts, status, and the last digits of a card) but do not store full payment-card numbers ourselves.
- Communications. Messages you send through the Platform and to our support team.
- Device & usage. IP address, browser and device type, pages viewed, referring pages, and interactions, collected automatically via cookies and similar technologies.
- Third-party sign-in. If you sign in with a provider (for example, Google), we receive basic profile information that provider shares.
03How we use information
We use information to:
- Provide, operate, and improve the Platform and its features;
- Create and secure accounts, and verify university affiliation;
- Facilitate listings, proposals, orders, messaging, and payments between users;
- Provide the Academy and track course progress and completion;
- Detect, prevent, and address fraud, abuse, security, and legal issues;
- Communicate with you about your account, transactions, updates, and support;
- Send marketing where permitted (you can opt out at any time); and
- Comply with legal obligations and enforce our Terms.
06Your choices & rights
You can review and update most profile information in your account settings. Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or to object to or limit certain processing.
- Access & correction. Update your details in settings or contact us for help.
- Deletion. Request deletion of your account and associated personal information, subject to records we must retain by law or for legitimate business needs.
- Marketing opt-out. Use the unsubscribe link in our emails or adjust your preferences.
To exercise a right, email support@unifreelancer.com. We may need to verify your identity before acting on a request.
07Data retention
We keep personal information for as long as your account is active and as needed to provide the Platform, then for as long as necessary to comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements. When information is no longer needed, we delete or de-identify it.
08Security
We use administrative, technical, and organizational measures designed to protect your information, including options such as two-factor authentication. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. Protect your account by using a strong, unique password and keeping your credentials confidential.
09Children’s privacy
The Platform is not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.
10Third-party services
The Platform links to and integrates third-party services, such as payment processors, video hosting, and sign-in providers. Their handling of your information is governed by their own privacy policies, which we encourage you to review. We are not responsible for third-party practices.
11International users
We operate in the United States. If you access the Platform from outside the U.S., you understand that your information may be transferred to, stored, and processed in the U.S. and other countries with different data-protection laws than your own.
12Changes to this Policy
We may update this Policy from time to time. If we make material changes, we will update the “Effective” date and may provide additional notice. Your continued use of the Platform after changes take effect means you accept the updated Policy.
13Contact us
For questions or requests about this Policy or your information, contact UNIFREELANCER INC at support@unifreelancer.com.
Questions about your privacy?
Reach us at support@unifreelancer.com. For anything else, see our Terms of Service.
